Staff members at an ASDA store in Milton Keynes, England, made the birthday of a 10-year-old girl special after she lost the money to buy a book.
Adaya Lubega had accompanied her mother Louanna to the store to purchase a book titled “A Series of Unfortunate Events” by Lemony Snicket. With her, the little girl had carried 10 pounds (approx. US$14), which was the money she needed to buy her birthday book.
Checkout runner Lyndsay first caught glimpse of the girl running to her mother, who was already at the checkout.
Wanting to help the little girl, Lyndsay even attempted to look for the note by walking the shop floor.
Meanwhile, Lyndsay’s colleague Rachel, who works on self-scan, noticed that Adaya was still crying, and thus asked the mother-daughter duo to wait for her at the checkout as she and her team talked to the section leader, Viviane, about what had happened.
Driven by the motherly instinct in them, the team agreed that they should extend a kind hand to the girl and thus offered the little girl a 10-pound gift voucher from the store so that she could buy the book.
“It was the right thing to do. I then issued it at customer service and the girl paid for her book with it,” said Lindsay. “I told them there was another £6 left on there for her to use! They were so grateful. It’s so sweet that she wanted to buy a book with it... I hope she enjoyed it.”
