In my 32 years of experience working for the Social Security Administration and the 27 years I’ve been writing this column, one of the more common complaints I’ve heard from people goes something like this: “I don’t think I am getting the right Social Security benefit amount. It’s less than it should be.” Or like this: “Based on what all my friends are getting, I am sure they figured my benefits incorrectly and they are not paying me enough.” Or sometimes something very blunt such as this: “The government is cheating me out of my hard-earned Social Security!”
And here is something interesting: Not once in the past five decades have I heard something such as this: “I think Social Security is paying me too much money!” I guess that’s just human nature. People tend to expect the worst (especially when it comes to government services) and/or they believe they are being cheated out of something that everyone else is getting.
Lots of times, this phenomenon is the result of when senior citizens start talking and comparing government benefit amounts. The people getting less than their friends and neighbors inevitably feel as if they have been left holding the short end of the Social Security stick. What they don’t understand is that there are literally dozens of variables that determine the amount of a Social Security check: things such as your date of birth, your earnings history, your age when you filed for benefits, any early retirement reductions incurred, or any late retirement bonuses earned. And when spousal or widow(er)s benefits are involved, then all those same variables for the husband or wife on whose record benefits are claimed come into play.
People just don’t realize it is a combination of all those variables that affect the amount of a Social Security check. Instead, they tend to believe their check is wrong because someone at the Social Security Administration messed things up.
Readers who follow this column know that I have often been critical of incorrect information sometimes given by employees of the SSA and of some of the services provided by the organization as a whole. But I can tell you there is one thing they are very good at: The SSA is very careful and very accurate about calculating Social Security benefits.
And I must point out here that almost all calculations are NOT done by pencil-pushing bureaucrats sitting at their desks with a calculator or adding machine. Instead, those calculations are done by the SSA’s huge, powerful, and very reliable central computing systems. And there have been countless studies done by Congress and other oversight agencies concerning the accuracy of Social Security payments. And the studies show that the SSA pays the right benefit amount something like 99 percent of the time.
I should clarify that I am talking about the accuracy of the initial calculation of a person’s basic Social Security benefit amount. People getting ongoing Social Security checks can be paid incorrectly from time to time. But that’s usually because the SSA has faulty information. For example, a beneficiary who is under full retirement age and working and making more than the earnings penalty limit fails to inform the government of his or her income, resulting in benefits being paid that were not due. Those kinds of “overpayments” are not uncommon. But the person’s basic Social Security benefit amount is still accurate.
Here are some examples of questions I’ve gotten recently from people who think they are being paid incorrectly.
