When to Hire a Public Insurance Adjuster

When to Hire a Public Insurance Adjuster
Damaged homes affected by Hurricane Helene near Keaton Beach, Fla., on Oct. 3, 2024. Mandel Ngan/AFP via Getty Images
Anne Johnson
Updated:
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Whether because of a fire or hurricane, a total loss can be devastating. Once you’ve recovered from the shock, you’ll need to start dealing with insurance companies, and sometimes, that can be a challenge. Most insurance companies are fair, but remember that they are ultimately in business and will try to pay as little as they can for your damages.

What can you do if you have a significant loss? Who’s looking out for your interests? That’s when a public insurance adjuster may be a good option. But what is a public insurance adjuster, and what can they do for you?

What Is a Public Insurance Adjuster?

When you file a claim with your insurance company, the company assigns you a claims adjuster to handle it. Their job is to determine a fair payout to you based on the level of coverage you have. The insurance claims adjuster represents the company.

A public insurance adjuster is a licensed insurance professional who is hired by the policyholder to assess the damage to the property. The public insurance adjuster helps determine the scope of the repairs and estimates the replacement value for those repairs. She works for and represents you and doesn’t have any association with the insurance company.

A public insurance adjuster shouldn’t be confused with an independent insurance adjuster. An independent insurance adjuster is a self-employed adjuster who is contracted by the insurance company. And even if they are not technically on the insurance company’s payroll, the independent insurance adjuster represents the company. They are often used when there are numerous losses, for example, during a natural disaster.

How Does a Public Insurance Adjuster Work?

A public insurance adjuster handles the paperwork, negotiations, and communication with the insurance company. Basically, they take care of anything that has to do with the claim. This will save you time and stress.

They are fluent in insurance policies and understand insurance companies’ practices. A public insurance adjuster assesses and documents your claim. They negotiate for the maximum amount of money and work to speed up the process. This saves you time.

A public insurance adjuster can lower your stress level. They are your expert advisers. This allows you to remain in a proactive role throughout the claim process.

And, finally, the goal of the public insurance adjuster is to give you the fairest settlement possible. They can challenge an insurance company’s offer based on their experience and knowledge.

Is a Public Insurance Adjuster Right for You?

A public insurance adjuster isn’t for everyone. But it might be suitable if you have large or severe damage. This is particularly important if your property is a business or has other complications.

Suppose you find dealing with insurance companies stressful or are too busy to deal with them. You might want to hire a public insurance adjuster.

If a settlement is offered and you feel it’s too low, you might want to consider a public insurance adjuster.

A public insurance adjuster can also be helpful if you have claims from multiple policies. For example, during a hurricane, you might have homeowner and flood insurance policies. There will probably be claims on both.

But there are tricky questions that you might have difficulty handling on your own. For example, in the case of a hurricane or other big storm, how much of the water damage is from the rain coming through the damaged roof versus flooding? This could be the difference between coverage or no coverage, depending on what policies you have in place.

A public insurance adjuster can help with that and other similar scenarios.

How to Find and Hire a Public Insurance Adjuster

Do research before hiring a public insurance adjuster. An adjuster can be found through the National Association of Public Insurance Adjusters (NAPIA). It lists public insurance adjusters who are licensed in your state.

During a national disaster, there’s the potential for numerous scam artists to take advantage of it. Ensure you are only working with licensed public insurance adjusters. Confirm licensing with your state’s insurance department before working with anyone who shows up at your door.

Read online reviews.

Once you have a few choices, find out how much they cost.

How Much Does a Public Insurance Adjuster Cost?

The most popular way a public insurance adjuster is paid is through a contingency fee. That means they receive a predetermined percentage of the settlement. It’s usually 5–15 percent of the total settlement. Some states, such as Florida, have caps on the amount that can be charged.

In Florida, for example, public insurance adjusters aren’t allowed to charge more than 10 percent if the area has been declared a disaster—but they can charge up to 20 percent if it’s not a disaster.

For simple cases, a public insurance adjuster may charge a flat rate.

Charging hourly is the least common way that public insurance adjusters are compensated. However, an experienced adjuster should be able to estimate how many hours it will take them to settle your claim.

Large Complicated Claims

If you own a business that has a large claim or you have a complicated claim, you might want to consider working with a public insurance adjuster.

They’re not for everyone. And they can’t negotiate more than what the policy is worth. But they can take the burden off you and give you one less thing to worry about.

The Epoch Times copyright © 2024. The views and opinions expressed are those of the authors. They are meant for general informational purposes only and should not be construed or interpreted as a recommendation or solicitation. The Epoch Times does not provide investment, tax, legal, financial planning, estate planning, or any other personal finance advice. The Epoch Times holds no liability for the accuracy or timeliness of the information provided.
Anne Johnson
Anne Johnson
Author
Anne Johnson was a commercial property & casualty insurance agent for nine years. She was also licensed in health and life insurance. Anne went on to own an advertising agency where she worked with businesses. She has been writing about personal finance for ten years.