When I arrived at my hotel this past weekend for a business trip in Budapest, the front desk had me place my initials on a document to agree with the daily hotel rate I’d pay for the next 21 days. Then, I heard the dreaded words no business traveler wants to hear, “This rate does not include breakfast or Internet.”
Well, actually I was not aware of this. These two charges alone will now add 45 euros per person, each day to our budget.
Since I was not briefed beforehand as to what type of deal my company had negotiated with this hotel, I quickly sent an e-mail back home to get more information. I am actually still waiting to hear back. However, my dilemma provides me with a good lesson: “Be sure you know what’s in and out of any hotel rate you book for business or pleasure.”
Here are some tips to consider when planning your next voyage:
1. It’s all about taxes: When scanning Internet deals, I have noticed that often hotel room rates are quoted without tax. This makes them look quite inexpensive on first glance. However, depending on what country you are in, taxes can expand your final hotel costs by as much as 15 percent. You should always make sure that you understand the tax components of your final rate upfront before committing to it, especially if you are on a tight budget. Don’t hesitate to call the hotel directly if you are not able to see the final price online and are strongly considering booking a reservation.
2. Keep printouts of any “deals”: Have you ever booked a hotel rate thinking you were getting a special promotional price or package, only to arrive and find out that the deal is expired or changed? This can sometimes occur in smaller boutique hotels that are not as formal as big chains. If I am taking advantage of a promotional price I always take a print out of the page on their website advertising the offer. I make sure it clearly shows all the details of what is included. If there is any dispute when you check-in, having things in writing helps in negotiations and discussions.
3. Get company rate details before leaving: If you work for a large company, they often have a department that negotiates hotel rates annually. Even if you have stayed in the same hotel in a previous year, the current deal may be different, so it is important to double check. To avoid headaches and surprises always confirm gym access rights, Internet, breakfast, resort fees, and parking discounts during check-in—even if your clerk forgets to do this with you.
As always, I wish you all the happiest of travels!
