O’Hare Airport’s Information Desks Are Staffed by Volunteers—and They’ve Seen It All

Next time you see someone behind O'Hare’s information desk, remember that they are volunteers and thank them for their time.

Travelers Aid service desk volunteer Jon Ziomek helps a traveler find their way at Chicago's O'Hare International Airport on Sept. 14, 2023. E. Jason Wambsgans/Chicago Tribune/TNS

By Christopher Borrelli From Chicago Tribune

CHICAGO—The holidays are stressful, but it could be worse.