Productivity in hospitals “is still lower than it was pre-pandemic” with productivity in acute care 11 percent lower than before the lockdown, NHS England has said.
The health service conducted analysis of productivity in the acute hospital care sector, which relates to short–term treatment for patients with any kind of illness or injury, and found that productivity last year was “around 11 percent lower than before the pandemic.”
The report noted that 2023/2024 was also “significantly impacted” from strikes by NHS staff, costing around £1.2 billion and reducing aggregate activity.
Even adjusting for the impact of industrial action, the analysis would still be 8 percent lower than before lockdown.
Other factors behind this were found to include the length of stay for patients increasing “during and since the height of the pandemic” which had a number of causes including constraints on out-of-hospital capacity, particularly in relation to social care where capacity for care at home “has been recovering since 2022.”
‘Staff Burnout’
The report also collated research performed by local NHS organisations, NHS England, and other bodies to understand what happened to productivity during and since the lockdown. Some of the drivers of decline report authors found included “post-pandemic turnover of experienced leadership and management,” as well as “staff burnout and lower engagement.”“Sickness absence rates have reduced from the high point during covid, but are still higher than 2019 levels with an increasing proportion with stress related absences,” the report said.
The survey, commissioned by NHS Charities Together, found that 52 percent said they had struggled with anxiety, 51 percent had had low moods, and 42 percent had experienced exhaustion.
Another survey by trade union UNISON had shown 31 percent of NHS staff had taken time off work in the last year because they were experiencing mental health issues.
Aging NHS Estate
Other factors cited by the report impacting productivity include a population getting older and requiring more complex and longer care, an aging NHS estate—“which had meant a growing backlog of maintenance”—and “increasing technology debt.”The NHS will also receive £3.4 billion in capital investment, with Mr. Hunt saying this would double investment in “digital transformation, significantly reducing the 13 million hours lost by doctors every year because of old IT and delivering test results faster for 130,000 patients a year thanks to AI-fitted MRI scanners that help doctors read results more quickly and accurately.”
A Department of Health and Social Care spokesperson has also previously said the government was investing “record sums to upgrade and modernise NHS buildings, with £4.2 billion invested last year alone” on top of expected investment of over £20 billion for the New Hospital Programme.