And then your plan gets hit by distraction or interruption, and you feel bad about it.
You try again the next day, start out well, but then at some point, you get off track and feel discouraged.
Three days into this attempt, and you feel like you are completely undisciplined, and you give up the effort.
What went wrong?
The problem is that the plan was set up to fail at some point, and then you’d feel failure, feel bad about it, feel discouraged. You might be able to withstand this discouragement and negative feedback for a little while, but no one withstands it forever.
Negative feedback loops will cause us to not do the activity.
Positive feedback loops will cause us to stay with it for much longer.
What Positive Feedback Looks Like
What we want is to design a plan that gives us some kind of reward or positive feeling, some kind of encouragement. And we want it to give us this encouragement regularly.- I do the habit and get a checkmark and a ding! from my habit app
- I exercise and get to tell my friends about it
- I successfully complete a language lesson and feel a sense of accomplishment
- I have a coach who gives me encouragement
- I get a positive grade for a quiz
- I feel gratitude toward myself for meditating
- I get a high five from my friend after our hard run together
- My team gets praise for our accomplishment in the company
- I check off something from my task list
So if most systems have both positive and negative feedback built in, what can we do?
A More Positive Design
We need a system that will always encourage us to go in the right direction.When we go in the right direction, we feel accomplishment.
When we go in the wrong direction, we get encouraged to turn it around.
A key principle: There is zero wrongness and judgment associated with this—when we judge ourselves or beat ourselves up, it’s discouragement or negative feedback. Instead, we never make ourselves wrong. We always have compassion.
- I only have to write one sentence a day for the first three days. It’s so easy I can’t say no. I am practically guaranteed success.
- After I write my one sentence for the day, I acknowledge myself for the effort and give myself gratitude for showing up and practicing.
- When that becomes super easy, I change it to two sentences a day. If I feel like writing more, I can. Same thing: acknowledgment and gratitude.
- I focus on small victories—encourage myself for any possible positive action! I am also encouraged to share any victory at all with others who might be encouraging (like my Sea Change Program or Fearless Training Program).
- If I get off track, my plan is to catch myself after a “slip-up” and give myself compassion for whatever resistance or discouragement I felt and pick a small victory by doing something related to the task. Any possible small victory will do, maybe just opening my document and writing one word. I can acknowledge myself and give myself gratitude for catching this and choosing a small victory to aim for. Find something to learn, and get back on track.
Principles of Positive Feedback Design
As you can see above, there are some simple principles we can incorporate into our design:- Try to not make yourself wrong, judge yourself, discourage yourself. You probably will (most of us do), but catch yourself and give yourself compassion, and see if you can remove this wrong-making.
- Aim for small victories. As small as possible.
- Encourage, acknowledge, give gratitude.
- Scale as needed; scale up if you’re really feeling it, scale down by doing less if you’re feeling too busy or tired.
- Have a way to encourage yourself if you start to get off track. Compassion, learning, finding the smallest possible victory to start getting back on track.
- Use others for positive encouragement if it’s helpful.