Commentary
When you storm out of a store in disgust at exorbitant prices or shabby service and vow not to give the establishment your patronage ever again, does that mean you hate capitalism? Far from it—any more than when you storm out of the Department of Motor Vehicles (DMV) for the same reasons; the difference, of course, is that in the case of the moody bureaucrats the state employs to process your driver’s license, who might have to try to burn the building down before their jobs would be in jeopardy and who have little reason to care about customer satisfaction, you can’t go down the road and take your business elsewhere.
