Dave Clark, the executive who made Amazon.com Inc. into a worldwide delivery behemoth, is stepping down as chief executive of the online retailer’s consumer business to pursue other opportunities, the company said on Friday.
Amazon CEO Andy Jassy said he expects to name a replacement in the next few weeks and that the company has work ahead “to get to where we ultimately want to be” in the division Clark ran. Clark’s last day will be July 1, after 23 years with the company.
The departure further solidifies a changing of the guard at Amazon, which for years had veteran ranks under founder Jeff Bezos. A string of management departures including vice presidents and Bezos himself have shaken up the e-commerce and cloud company, though executives have aimed to maintain the customer focus and startup mentality of their founder.
The online retailer is also girding for economic challenges, recently reporting a $2 billion hit from having built too much warehousing and transportation capacity, vowing now to reduce the costs of fulfilling orders.
In a statement on Twitter, Clark said he wanted to get back to building. “It’s what drives me,” he said, adding he leaves Amazon with “a solid multi-year plan to fight the inflationary challenges we are facing in 2022.”
Clark joined Amazon in May 1999, a day after graduating from business school. He quickly rose ranks, from an operations manager in Kentucky to running all of Amazon’s retail, logistics, and other consumer-facing businesses as of last year. In the process he built an in-house delivery operation that rivaled industry stalwarts FedEx Corp. and United Parcel Service Inc.
“He took risks that others wouldn’t consider,” said Michael Indresano, an Amazon logistics vice president until 2017. Clark, his former boss, had the idea of acquiring dozens of planes to give Amazon more control over shipping, and he championed the use of robots in warehouses, Indresano said.
Clark’s departure is the second high-profile exit this week after Meta Platforms Inc.’s operations chief, Sheryl Sandberg, announced that she was leaving the company after 14 years.
More recently Clark has contended with a shortage of workers willing to fill warehouse jobs and higher gas prices. That led to the company’s first-ever fuel and inflation surcharge on merchants who pay Amazon to fulfill their products in the United States, among other measures to address costs.
