Stranded Americans Say US Embassy Didn’t Help Them in Israel When War Started

Bishop Quigg and Annette Lawrence, who arrived in Israel just as the Israel-Hamas War broke out, have decried the embassy’s lack of assistance.
Stranded Americans Say US Embassy Didn’t Help Them in Israel When War Started
Rockets are fired toward Israel from the Gaza Strip, as seen from southern Israel, on Oct. 16, 2023. Leo Correa/AP
Dan M. Berger
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Quigg Lawrence, an Anglican bishop, and his wife, Annette, had the misfortune to fly into Israel on Oct. 7, the day that Hamas terrorists began their massacre of Israeli civilians.

After arriving a day or two early to prepare for a church tour they had planned to lead, they spent the rest of that day sorting things out before finally canceling the trip.

To try to ensure their safety, they called the U.S. Embassy for guidance. They were appalled, they said, that when they asked for shelter, they were rejected by embassy personnel. They didn’t help the Lawrences arrange to leave the country and even refused to give them the embassy’s address in Jerusalem, Bishop Lawrence told The Epoch Times.

He’s the suffragan bishop of the Anglican Diocese of Christ Our Hope, which includes about 40 congregations in Virginia and North Carolina.

When they finally managed to fly out of the country, he said, they found themselves during one leg of the trip on a plane with 55 Ethiopian immigrants to the United States.

“I’m pro-immigrant, but it’s ironic that U.S. citizens couldn’t get our government to lift a finger, let alone talk to us, while refugees on a paid flight are coming from Ethiopia,” he said.

He didn’t expect this treatment from the embassy, he said.

“I’ve traveled all over the world as a pastor and bishop,” he said. “I’ve watched too many movies. You run to the embassy, they open the doors, and you’re safe.”

State Department officials didn’t respond to a request for comment from The Epoch Times.

The Lawrences said they spoke with U.S. Rep. Morgan Griffith (R-Va.), who represents their Roanoke district; he told them he had heard of other such complaints.

“I am so thankful Bishop Lawrence and his wife were able to safely get out of Israel,” Mr. Griffith told The Epoch Times in an email. “Before and after my conversation with Bishop Lawrence, I have heard from a number of my colleagues about other situations where the State Department was not helpful.”

Bishop Quigg Lawrence of the Anglican Diocese of Christ Our Hope in North Carolina and Virginia. (Courtesy of Bishop Quigg Lawrence)
Bishop Quigg Lawrence of the Anglican Diocese of Christ Our Hope in North Carolina and Virginia. Courtesy of Bishop Quigg Lawrence

The Lawrences were preparing to lead a tour of more than 30 people from four countries and eight states, including an Anglican archbishop from Rwanda and a retired cleric from Nigeria.

They flew into Tel Aviv’s Ben Gurion Airport on Air France, landing at about 11 a.m. local time, a few hours after the Hamas attack had begun. Their flight didn’t have Wi-Fi, Bishop Lawrence said, so they were unaware of the situation. They didn’t see any rockets as their plane landed.

When they landed, he said, his phone blew up with word of the massacres, including of the children and the elderly.

Annette Lawrence was stranded in Israel with her husband, Bishop Quigg Lawrence, when Hamas attacked on Oct. 7, 2023. (Courtesy of Bishop Quigg Lawrence)
Annette Lawrence was stranded in Israel with her husband, Bishop Quigg Lawrence, when Hamas attacked on Oct. 7, 2023. Courtesy of Bishop Quigg Lawrence

Their friends, Keith and Kathy Martin, also from Roanoke, who arrived 90 minutes after the Lawrences, already knew the situation. Their flight did have Wi-Fi, and they had been sitting next to an Israeli with intelligence ties who'd spent the whole flight on his phone.

“As they got ready to land, he told Mr. Martin: ‘You’re going to be landing in a war zone. Israel is at war.’”

The airport itself seemed calm when they entered. Customs was almost vacant, Bishop Lawrence said, which he found strange, since he was familiar with Israel’s strict security there and elsewhere. The Lawrences had made two previous trips to Israel.

Security sign at Israel's Ben Gurion Airport. (Courtesy of Bishop Quigg Lawrence)
Security sign at Israel's Ben Gurion Airport. Courtesy of Bishop Quigg Lawrence

“We hadn’t seen the full scope. The airport felt calm. Israelis are used to skirmishes and fighting with Hamas and Hezbollah. Most people didn’t seem worried,” Bishop Lawrence said.

“As the day went on, people were getting more and more frightened. They were hearing stories about loved ones. Israel is so small, it’s like a small town. Everyone knows your business. Everyone knows someone who was killed or kidnapped,” he said.

“I saw a deep sadness.”

He initially told his group, most of whom were preparing to leave, that the tour would go ahead. On the afternoon of Oct. 7, they considered altering the tour to accommodate late-arriving group members, condensing it, or delaying its start, although many airlines began canceling flights.

By dinner time, it was clear that the tour would have to be canceled.

They went to dinner, served buffet-style at their beachfront hotel in Netanya, north of Tel Aviv, with many large Orthodox families in attendance.

He said that as they were finishing up around 7:30 p.m., “two bombs exploded directly overhead.”

“It shook the windows and the building. It felt like a small earthquake,” he said.

“We all ran down the stairwells to the safe room in the basement. There was pandemonium. There was screaming. Kids were screaming, speaking a language we didn’t know. Everyone was talking at once, being loud.”

Jewish men conduct a Simchat Torah service in a hotel basement in Netanya, Israel, during an air raid on Oct. 7, 2023. (Courtesy of Bishop Quigg Lawrence)
Jewish men conduct a Simchat Torah service in a hotel basement in Netanya, Israel, during an air raid on Oct. 7, 2023. Courtesy of Bishop Quigg Lawrence

When they got to the basement, they found an unusual situation. A small group of about a dozen men were conducting a religious service, one marking the beginning of the Jewish holiday Simchat Torah. It celebrates the completion of the annual cycle of Torah reading and the start of the next one.

The men ignored the noise and confusion and continued their service, Bishop Lawrence said.

“The men just kept doing their thing, like nothing was happening. Everyone else was freaking,” he said.

Keith and Kathy Martin of Roanoke, Va., arrived in Israel on Oct. 7, 2023, with Quigg and Annette Lawrence for a church tour that was subsequently canceled. (Courtesy of Keith Martin)
Keith and Kathy Martin of Roanoke, Va., arrived in Israel on Oct. 7, 2023, with Quigg and Annette Lawrence for a church tour that was subsequently canceled. Courtesy of Keith Martin

The crowd finally calmed down, and after an hour, the hotel told them they could return to their rooms. The Lawrences did so and texted their group to cancel the trip.

It was a sleepless night, he said. Mr. Martin advised them to put their bed’s headboard against the window to block any shrapnel from coming through, but their bed wasn’t moveable, Bishop Lawrence said. They moved some other furniture and the drapes to compensate. “It probably didn’t do much, but it made us feel better,” he said.

They heard bombing intermittently. They heard helicopters and jets nearby. Rumors circulated that Hamas was attacking from the sea, and the hotel was right on the beach in Netanya.

Annette Lawrence, the wife of Anglican Bishop Quigg Lawrence, is greeted by her grandchildren as she and her husband arrive back in Roanoke, Va., upon returning from Israel. (Courtesy of Bishop Quigg Lawrence)
Annette Lawrence, the wife of Anglican Bishop Quigg Lawrence, is greeted by her grandchildren as she and her husband arrive back in Roanoke, Va., upon returning from Israel. Courtesy of Bishop Quigg Lawrence

Mr. Martin contacted him at about 5 a.m. on Oct. 8, saying he'd been trying to book flights out. Mr. Martin had clicked on a link he thought took him to United, Bishop Lawrence said, although perhaps because of a lack of sleep, he ended up talking to a fly-by-night travel agency.

Over the next few hours, the agent assembled a complex itinerary—four legs beginning with an Ethiopian Airlines flight to Addis Ababa, connecting to Dublin, Chicago, and then Roanoke. Starting on Oct. 9, the trip would take them 46 hours.

“The guy was an angel and a devil in the same package,” Bishop Lawrence said.

The tickets came to $1,336 for each of the four of them, which took seven credit cards between them to cover. The two couples, who were eventually charged more than $17,000 by the agent, who inflated the bill by $12,000, are now disputing the charges, Bishop Lawrence said.

On Oct. 8, as they ate breakfast in the hotel dining room, he heard helicopters flying up and down the coast, which they did all day.

“They were probably looking for a naval assault,” he said.

A long security line at Israel's Ben Gurion Airport as people leave the country after the Hamas terror attacks, on Oct. 9, 2023. (Courtesy of Bishop Quigg Lawrence)
A long security line at Israel's Ben Gurion Airport as people leave the country after the Hamas terror attacks, on Oct. 9, 2023. Courtesy of Bishop Quigg Lawrence

That morning, they called the embassy.

“They said, ‘Fill out this form.’ I said: ‘Come on, man. It’s a war zone. Fill a form out?’”

They asked if they could come to the embassy, he said. They were refused, and the staff member wouldn’t even tell them where the embassy was located.

Bishop Lawrence was unimpressed.

“Why pay for an embassy when they won’t respond to the needs of their citizens?” he said.

The day passed uneventfully. He and his wife left the hotel for lunch and found a cafe where Israelis were eating.

“No one seemed uptight,” he said.

However, Bishop Lawrence suspected that something lay beneath the calm.

“I’m a former paramedic,” he said. “In stressful situations, some people panic and scream. Others get stoic, like the shock of everything, the brain is trying to figure out how to assimilate.”

They saw few people in the streets.

They ate dinner in the hotel dining room. Few people were there.

“It was odd, like being in the Twilight Zone,” he said.

Ben Gurion Airport two days after the Hamas terror attack and the beginning of the Israel–Hamas War, on Oct. 9, 2023. (Courtesy of Bishop Quiqq Lawrence)
Ben Gurion Airport two days after the Hamas terror attack and the beginning of the Israel–Hamas War, on Oct. 9, 2023. Courtesy of Bishop Quiqq Lawrence

That night, they continued hearing jets and helicopters, but the only sounds of bombing were far away. They packed a go bag in case of emergency during the night and otherwise made ready for a pre-dawn departure for the airport.

They had various ups and downs in making their flight. They got in someone else’s Uber by mistake and were running late but got to the airport in time because of the driver’s heroic speeding. At the airport, they found enormous security lines.

Bishop Lawrence, who regularly monitors his heart rate since having heart surgery earlier this year, realized that his heart was racing. Meanwhile, he worried he couldn’t endure the long line or get through the airport. His wife suggested he use a wheelchair; they found one unlocked near a long line of locked ones.

When he was challenged by an airport employee, he convinced her he was a heart patient. She relented and said they'd take him to the gate, although his wife and friends would have to go through the regular line. They met up with him about an hour later, after being pushed through the security line a little faster to reunite with him.

Their expensive flights home, including two lengthy layovers, were uneventful.

He said he remains dismayed over the treatment by their own government. The confusion he found, he said, reminded him more of “Benghazi or the fall of Saigon.”

They would keep getting emails days after arriving home.

Some told them to shelter in place and not to come to the embassy.

One said they‘d get flights, but would have to sign a promissory note for the charges, couldn’t pick where to fly, and would be limited to one suitcase. A couple of days later, they got an email advising them that they’d be taken out on a ship.

“We wrote off the embassy,” Bishop Lawrence said. “It was apparent to me, after the form emails, that they were not going to do anything. Nada. Zip.”

He noted that, in contrast, Florida Gov. Ron DeSantis mobilized the state government to evacuate Floridians free of charge, more than 700 as of this writing.

“It’s no joke that DeSantis makes [President Joe] Biden look incompetent by comparison,” he said.