Restored Service for Credit Unions Across Prairies Ends Hours of Delay for Automatic Deposits, Payments

A person inserts a debit card into an ATM in a file photo. Gene J. Puskar/AP Photo

A network outage struck credit unions across the prairies on Nov. 15, delaying automatic deposits and payments for customers in Alberta, Saskatchewan, and Manitoba for several hours.

Several credit unions across the three provinces issued advisories on their websites about the early morning outage, but most were reporting restored service by early afternoon.

Manitoba

The advisory for Access Credit Union in Manitoba said the vendor supplying payment services to most credit unions in the Prairies encountered a network issue early Nov. 15. That issue  resulted in a delay of automatic deposits and automated withdrawal of funds for loan payments, the notice said.