Refurbished, Returned, Open Box: Navigating the ‘Wild West’ of Second-Hand Products

Kyle Weins, the CEO of online repair resource iFixit, is shown in a handout photo. The Canadian Press/HO-iFixit

Kyle Wiens has a soft spot for misfits.

He purchased a dented and scratched fridge from a local discounter and has also bought refurbished laptops and phones.