Pensioners Warn New Aged Care Bill Could Erode Rights of Older People

‘The new bill appears to give providers more rights than the consumer,’ said a South Australian pensioner.
Pensioners Warn New Aged Care Bill Could Erode Rights of Older People
An older man sits on a bench in Sydney, Australia, on May 6, 2021. Mark Metcalfe/Getty Images
Alfred Bui
Updated:

A Senate Committee has been told that the new aged care bill will take away older people’s rights while giving service providers more control over their lives.

Hannah and her husband, from regional South Australia, drove 800 kilometres to attend an inquiry hearing on Oct. 15, where they presented the views of people in their community about the Aged Care Bill 2024.

The bill seeks to amend three current aged care laws, introducing significant changes in the way service providers deliver services to consumers.

Key reforms include an enforceable Code of Conduct for providers, a new national funding model for residential aged care, revised restrictive practices arrangements to prevent harm to aged care residents, as well as the establishment of a new regulation body.

It also introduces higher quality standards for some categories of providers and mandatory reporting requirements.

However, the bill also permits providers to charge higher fees, and a portion of residents will have to pay more for things such as cleaning and shopping.

Hannah said the current laws allowed older people to have more rights and the ability to stay in their own homes rather than going into a nursing home, which she said would be impossible under the new legislation.

“Our rights will be eroded. The new bill appears to give providers more rights than the consumer,” she said.

“They even have the right to step in and petition the guardianship board to be allowed to take over the full care and financial management of a person over and above family members.

“They do this when they don’t like complaints from family, complaints about mistreatment, and providers then have the power to ban family from visiting, and that has happened.”

Concerns About Reduction in Cleaning and Gardening Services

Hannah said one of the most concerning things about the new bill was the reduction in the amount of cleaning and gardening services provided to aged care residents.

She explained that each resident might receive one hour of cleaning per week and 18 hours of gardening per year, which she said were far from sufficient.

“Our houses will progressively become dirtier. Our gardens are more and more unmanageable, and for those who live in rural areas, we’re going to have snakes in the garden,” she said.

“It’s just going to be totally unsafe, the elderly will become more isolated too, because who is going to invite people into their homes when they are dirty?

“There should not be any cap on any service. Everyone is an individual and has different needs.”

Hannah cited a comment by Aged Care Minister Anika Wells that “a cap on cleaning and gardening was to ensure that supported home recipients have enough funding in their budget for clinical care and other supports for independence, including social supports, personal care, and meal preparation.”

Hannah countered that most older members of her community could take care of themselves, needing help only with heavier tasks like cleaning.

“What we can’t do is gardening and heavy cleaning. Therefore, we need gardening and cleaning support,” she said.

She also raised concerns about the higher co-payment requirement under the new bill, which would require pensioners to contribute 17.5 percent of the costs of services related to everyday living.

“How are the elderly supposed to fund co-payments of 17.5 percent for cleaning and gardening out of their age pensions, which are already below the poverty line?” she questioned.

“We are now being charged approximately $65 for cleaning and gardening. Some people pay more.”

Age Care Providers Support Legislation

Meanwhile, Daniel Gannon, an executive director at Retirement Living Council–a national peak body, said his organisation welcomed the aged care reform and supported the Labor government’s aim to “put the individual at the centre of the aged care system.”

“We support reforms that give our residents more control, more independence, and more support to stay in their home in a retirement village setting for longer,” he said.

Alfred Bui
Alfred Bui
Author
Alfred Bui is an Australian reporter based in Melbourne and focuses on local and business news. He is a former small business owner and has two master’s degrees in business and business law. Contact him at [email protected].
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