Key ArriveCan Emails Were Deleted as Part of Treasury Board Policy, Border Services President Says

A smartphone set to the opening screen of the ArriveCan app is seen in a file photo. The Canadian Press/Giordano Ciampini

The head of the Canada Border Service Agency (CBSA) has revealed that the agency deleted key emails about the $59.5 million ArriveCan app after the agency’s former chief information officer left.

During a government operations committee meeting on Oct. 22, Conservative MP Stephanie Kusie read out a communication from CBSA President Erin O'Gorman. The committee had asked the agency to present all emails and text messages of Minh Doan, former CBSA chief information officer.