PinnedAccording to staff at a JPMorgan Chase bank branch in Washington, the outage initially affected the ATMs. But they're back on, he said. However, the teller line is still experiencing some troubles, he added, affecting clients' ability to do deposits, withdrawals, check cashing, and other related transactions.
Social Security offices across the United States are closed to the public on Friday, due to the global IT outage, the agency announced on X.
“Some online services are unavailable and you can expect longer wait times on [the] national 800 number,” the agency said. “We appreciate your patience while we work to restore services.”
Shares of CrowdStrike Holdings fell sharply on Friday after the company's software update caused global IT outages, disrupting the operations of many sectors including airlines, hospitals, and energy. The company’s shares plummeted nearly 15 percent in pre-market trading following the outage.
CrowdStrike is an American cybersecurity technology company based in Austin, Texas. It was co-founded by George Kurtz (CEO), Dmitri Alperovitch, and Gregg Marston in 2011.
The company creates software to assist businesses in detecting and blocking cyber attacks. Many Fortune 500 companies use CrowdStrike, including major banks, healthcare and energy companies.
FedEx and UPS are warning customers of potential delivery delays due to the global IT outage.
FedEx said in a statement on their website they had activated contingency plans to “mitigate impacts” caused by the global outage, adding potential delays are possible for package deliveries with a commitment of July 19 delivery.
UPS said they are operating and delivering in all areas but there is a potential for delivery delays, adding they have also put contingency plans in place to “help ensure that shipments arrive at their final destinations as quickly as possible.”
Thousands of flights have been affected by the global IT outage, according to the world’s largest flight tracking and data platform FlightAware.
The total number of delays reported on FlightAware so far due to the outage is over 26,300 flights globally.
Total delays within, into or out of the United States today total 4,180 with another 1,622 cancellations of flights within, into or out of the United States Friday.
Emergency lines have gone down in several states due to the tech CrowdStrike outage.
The U.S. Emergency Alerts System said Friday that a number of 911 lines in multiple states were down, while the Alaska State Troopers confirmed in a post on Facebook that 911 and non-emergency call services were down amid the outage. Emergency services in Ohio and New Hampshire have posted similar messages on Friday.
"Due to a nationwide technology-related outage, many 911 and non-emergency call centers are not working correctly across the State of Alaska," Alaska State Troopers wrote in a post.
White House said on Friday morning that the president has been briefed on the CrowdStrike outage and his team is in touch with the firm and impacted entities.
“His team is engaged across the interagency to get sector by sector updates throughout the day and is standing by to provide assistance as needed,” the White House stated.
The President was also briefed on the drone attack overnight in Tel Aviv.
The U.S. Department of Homeland Security said Friday it is working with Microsoft and CrowdStrike as well as local officials to deal with system outages worldwide.
While providing few details, the agency said its Cybersecurity and Infrastructure Security Agency (CISA) is working with "federal, state, local and critical infrastructure partners to fully assess and address system outages."
In a statement to news outlets on Friday, the White House's National Security Council added that it is "looking into" the disruption, which has impacted businesses, hospitals, and airlines worldwide.
A massive internet outage on July 19 caused IT issues for major global institutions, grounding flights, disrupting banks' apps, knocking media outlets off the air, and even affecting supermarkets' computer systems.
The issue was caused by a defect in a Windows software update from cybersecurity firm CrowdStrike, the company confirmed.
Airports in the United States, Japan, the Netherlands, Germany, Spain, and the United Kingdom all reported problems with their IT systems.
In the UK, major broadcaster Sky News was knocked off air due to the outage.
A Sky News spokesperson said, “Sky News has not been able to broadcast live TV this morning, we apologise for the interruption. All the news is still available online, on the Sky News app, website, and across our social media accounts. We are working hard to restore all services.”