Improved technology is making it easier for predators to manipulate and proliferate material online, Australia’s eSafety Commissioner has told a parliamentary committee investigating the dangers associated with generative artificial intelligence (AI) technology.
“We’re looking at the risk of generative AI acts that could potentially lead to class one content being created, such as child sexual abuse material or pro-terror material,” Executive Morag Bond said in a hearing on Aug. 23.
Generation AI Has Captured the Imagination
Generative AI can produce content by drawing from enormous datasets inspired by the structure of the human brain—it can mimic, generate texts, compose music and write stories, but that is just the tip of the iceberg.The report highlights how Chatbots and multimodal models have the potential to generate highly personalised, emotive, and invasive content that may appear authoritative, and whether it is intentional or by accident, can be harmful.
The report gave an example of how a 13-year-old was advised by Snapchat’s AI chatbot on how she could lie to her parents to meet a 31-year-old man.
The Sophistication of the Technology Creates Endless Possibilities
AI can also imitate conversations, which makes it ripe for fraud and other cyber-crime to flourish. Offenders have the ability to produce realistic AI-generated graphic images, which makes authentication nearly impossible to do, and that could have an impact on how crime is solved.In terms of mitigating harms and risks, determining who is responsible becomes an important consideration, the report stated.
It calls for the online industry to take a lead role by adopting a safety-by-design approach, built on three principles; service provider responsibility, user empowerment and autonomy and transparency and accountability.
It is not all doom and gloom; generative AI can be cost-effective—and is used to automate repetitive and tedious tasks. It can help upscale online support services by being able to direct customer service matters to the right person. It is also a useful tool for tracking and moderating, which is helpful for some companies.