Australia has bolstered its defences against scammers, revealing a trial program has blocked more than 2,500 harmful text messages impersonating federal government agencies from preying on Australians in the past year.
Combatting the malicious messages involved a partnership between the Australian Cyber Security Centre (ACSC), relevant government departments, and the telecommunications sector—including the nation’s biggest player, Telstra.
Scammers claiming to be from Centrelink, the nation’s financial assistance program, and the Australian Taxation Office (ATO) had continued to target Australians at record numbers.
Fletcher said he had written to NBN Co, Australia’s fibre optic broadband operator, along with Australia Post and banks to encourage them to apply the same process.
Defence Minister Peter Dutton heralded the outcome as “an excellent example of the Australian Government and industry working together to develop solutions to stop cybercriminals from exploiting Australians en masse.”
The mass scam campaigns impersonating myGov—the government’s hub for services like Centrlink and ATO—involved sending text and email phishing links to fake websites that appeared legitimate.
The scams sought to harvest people’s personal information, including myGov login credentials, banking details, driver licences, passports and credit cards.
In April of 2020, ACCC’s Scamwatch also received reports about scammers withdrawing up to $10,000 from people’s retirement funds, known as superannuation, thanks to the government’s Early Release of Super scheme to assist Australians struggling during the pandemic.
In addition, 214 million scam calls had been blocked since December 2020 following the government’s Reducing Scam Calls Code that was developed by the telecommunications industry to allow detection, tracing, and blocking of scam calls.