Air Canada Pauses New Seat Selection Fee Following Customer Backlash

Air Canada Pauses New Seat Selection Fee Following Customer Backlash
Air Canada logos are seen on the tails of planes at the airport in Montreal on Monday, June 26, 2023. THE CANADIAN PRESS/Adrian Wyld
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Air Canada has temporarily paused its policy to charge a new seat selection fee for travellers with standard or basic fares following backlash from customers.
Under the policy change announced April 18, the airline said it planned to charge passengers with standard or basic fares if they wished to change their automatically assigned seats during check-in.