Volunteers Work Tirelessly and Offer Hope in Helene-Devastated Tennessee

Civilian led efforts and non-profit organizations from multiple states work to help storm impacted residents.
Volunteers Work Tirelessly and Offer Hope in Helene-Devastated Tennessee
Citizens in East Tennessee affected by Hurricane Helene are airlifted to safely by a Tennessee National Guard Blackhawk helicopter from Knoxville’s 1-230th Assault Helicopter Battalion on Sept. 28, 2024. Tennessee National Guard Public Affairs Office
Autumn Spredemann
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In the wake of Hurricane Helene’s devastation in Southern Appalachia, support is arriving from all over the state and country for towns in ravaged Eastern Tennessee. Non-profit organizations and civilian volunteers are offering shelter, meals, bottled water, and a glimmer of hope to local residents.

Helene’s impact in nine counties near the Smoky Mountains region of the state was nothing short of catastrophic. Reports of record rain falling in a matter of hours left hundreds of people with storm-damaged property in the best-case scenario. In the worst, many lost entire homes.

“In partnership with the Red Cross, we opened up our facilities as a shelter for evacuees,” lead pastor Ben Garrison of Manley Baptist Church in Morristown told The Epoch Times in a call.

“At one point we had over one hundred people that we served through that shelter.”

Nestled in mountainous foothills just 95 miles from the storm devastation in Ashville, North Carolina, Manley Baptist Church has been unwavering in its support for area residents. In addition to shelter, the church has set up a donation collection and an outdoor water station.

Morning clouds roll over the Appalachian Range’s blue ridges in Great Smoky Mountains National Park near the border of North Carolina and Tennessee. (Kenneth Keifer/Shutterstock)
Morning clouds roll over the Appalachian Range’s blue ridges in Great Smoky Mountains National Park near the border of North Carolina and Tennessee. Kenneth Keifer/Shutterstock
Hurricanes often contaminate local drinking water supplies or damage utility access, which can last for days or weeks, depending on the disaster. On Sept. 29, Tennessee officials reported six counties with water utility operational issues and issued a boil water advisory for four counties.

The advisory was updated to 16 utility districts on Oct. 1.

“A Boil Water Advisory is issued when damage occurs to a water line or parts of the main water distribution system or when water pressure drops and may allow bacteria to backwash into the water pipes. During a Boil Water Advisory, you should boil all tap water for at least three minutes,” Tennessee’s Department of Environment and Conversation stated. The agency also called for general water conservation efforts in all storm-impacted parts of the state.

“We have told people in our community who are without water to bring whatever containers they have. So we’ve had families come and fill up 10-plus containers because they didn’t have water in their homes,” Garrison said.

His church is also sending out donations of bottled water to other churches. “We received five thousand bottles of water that we sent to churches in Newport and people who are in need in our area. We have eighty cases left to distribute.”

Newport in Cocke county is ground zero for some of the worst affected parts of the state and is near the border with North Carolina. Situated along the Pigeon River, the U.S. Geological Survey reported that river levels near Newport rose to more than 30 feet at the height of the storm. That’s nine feet higher than the previous record peak set in 1902.

Hopeful Moments

Amidst steadfast efforts to service storm-devastated communities, Garrison’s team is trying to find a new home for one of his shelter’s most vulnerable refugees.

“We are down to one person still in the shelter as her mobile home or RV got washed away in the floods. We are trying our best to get some donations or find someone that has an RV they would be willing to donate,” he said.

Collaborating with the local non-profit God’s Warehouse, Garrison said there’s an added layer of urgency for the woman who lost her mobile home because she’s dealing with cancer.

“I just pray that someone calls to donate an RV or whatever to help her,” Garrison said.

But with tragedy and chaos come inspiring moments of hope. One such instance that Garrison described involved a donation or “blessing box” the children’s ministry put together, which has received items like diapers, toothbrushes, and small toys.

“A 2-year-old boy was so excited to get an Elmo toothbrush. In the midst of potentially losing everything, just to see him get an Elmo toothbrush was moving. A lot of our staff loved it because he was just so over the moon to have that toothbrush,” he said.

The Salvation Army’s volunteers have also found inspiring moments amid long hours of helping storm-affected communities.

A woman holds a bottle of cold water at a Salvation Army hydration station during a heatwave as temperatures hit 115 degrees in Phoenix on June 15, 2021. (Ross D. Franklin/File/AP Photo)
A woman holds a bottle of cold water at a Salvation Army hydration station during a heatwave as temperatures hit 115 degrees in Phoenix on June 15, 2021. Ross D. Franklin/File/AP Photo

“In Tennessee, the organization is currently in Johnson City, serving Carter, Unicoi, Washington, Greene, and Cocke counties. The locations are chosen based on the areas perceived to have the greatest need,” a Salvation Army spokesperson told The Epoch Times by email.

The spokesperson said they’ve deployed 19 disaster workers who’ve given more than 300 hours of volunteer service so far. During that time, they’ve also witnessed heartwarming moments.

One of these occurred near a mobile kitchen unit outside flood-ravaged Newport. As a packed car of evacuated locals arrived at the food station, volunteers approached one of the young men, who identified himself only as Randy. He told the Salvation Army aid workers, “Just make sure they have some [food]. I’m not really deserving of much help.”

Hearing this, one of the volunteers sat down and talked with Randy, who opened up about his struggles with addiction and efforts to get clean over the past year and a half. Talking with the aid workers, who offered prayers for his struggle, brought a smile to Randy’s face. He was profoundly moved by their kind-hearted dedication to serving more than just food during the crisis.

The organization also tries to offer emotional support to disaster victims.

“In communities impacted by the widespread devastation of Hurricane Helene, The Salvation Army’s immediate services have included distributing 43,294 hot meals and 34,998 drinks, providing emotional and spiritual care to 2,829 people, and supporting 68 shelters that many impacted individuals and families are now calling home,” the Salvation Army spokesperson said.

More Relief Inbound

On Oct. 2, Tennessee Gov. Bill Lee announced that his request for an expedited major disaster declaration was approved. This frees up additional resources and assistance to eight counties.

“State and local officials, first responders, and volunteers continue to provide critical support to impacted Tennessee communities following significant flood damage,” Gov. Lee said in an official statement.

“As Tennesseans begin the rebuilding process, I thank our federal partners for granting resources to further our severe weather response and recovery in Northeast Tennessee.”

The Federal Emergency Management Agency stated that approved assistance for Helene-hit areas in Tennessee is available for individuals in Carter, Cocke, Greene, Hamblen, Hawkins, Johnson, Unicoi, and Washington counties. The relief aid is available for things such as temporary housing or home repairs, low-cost loans for uninsured property, and “other programs” to help residents and local business owners.
As of Oct. 3, President Biden’s administration approved more than $20 million for the Hurricane Helene relief effort across six states. At the time of this report, it wasn’t specified how much of this would go to storm victims in Tennessee.

An estimated 200 soldiers in the Tennessee National Guard are also providing “24-hour ground and aerial rescue support” in conjunction with the state’s Emergency Management Agency.

Flood damage is photographed from a Tennessee National Guard UH-60 Black Hawk helicopter flying Gov. Bill Lee to Waverly, Tenn., on Aug. 22, 2021. (Alan Poizner/The Tennessean via AP)
Flood damage is photographed from a Tennessee National Guard UH-60 Black Hawk helicopter flying Gov. Bill Lee to Waverly, Tenn., on Aug. 22, 2021. Alan Poizner/The Tennessean via AP
“Since the flooding began, service members have been conducting rescues, including aerial, ground, and water missions,” Gov. Lee posted in an Oct. 3 update.

Meanwhile, non-profits and civilian-led efforts from out of state are making their way to the Helene disaster zone in Tennessee.

“I just felt like I needed to do something since my neighbor a few states over is in desperate need of help,” Rachael Paulson, founder of Hands On The World Global, told The Epoch Times in a call.

Paulson’s Texas-based organization works to create sustainable drinking water solutions in impoverished areas worldwide. When she heard about Helene’s destruction, she quickly pivoted from her existing project and started making phone calls.

“As soon as it [Helene] happened, I got online and started doing my research. I was in the middle of helping get a well installed in Zambia, where kids are digging for water with their hands,” she said.

Reaching out to her friend Michael Gonelli, the mayor of Secaucus, New Jersey, they managed to coordinate a large truck full of supplies that will arrive at the Second Harvest Food Bank in Northeastern Tennessee on Oct. 11.

Paulson is trying to coordinate additional resources such as water filtration systems to go with the truck since she understands water scarcity all too well.

“Whatever they’re drinking right now [in Tennessee] is likely poisoned,” she said. Paulson also learned while coordinating the supply truck that most people in Tennessee were completely blindsided by Helene’s heavy rainfall.

“Most of them didn’t even know it was coming their way,” she said.

Other civilian organizations that have brought relief teams into the remote, mountainous area between Eastern Tennessee and Western North Carolina include the Louisiana-based United Cajun Navy and the Mountain Mule Packer Ranch out of California.

Avalanche of Support

The outpouring of volunteer assistance and donations in Tennessee has been extraordinary in the aftermath of Helene.

Garrison said 30 athletes connected with his church from Carson Newman University went to help with the recovery of destroyed homes.  “What that means is they will be shoveling mud out, finding the furniture and getting it out, cutting out drywall, and more,” he explained.

But with the flood of support come logistical complications. “In terms of our biggest challenge from a leadership perspective, there are a lot of people who want to help. It’s finding avenues to employ people’s help and to deploy them.  Just getting that infrastructure set up,” Garrison explained.

He said sending volunteers to places where they can do the most good can be a hurdle because it requires a lot of coordinating. Everything from debris removal to cleaning out destroyed homes and removing trees has been offered.

“When you tell people one of the greatest things you can do is to give donations, because a lot of times those donations can get people new clothes, new food, new necessities, it sounds cliché, but that’s probably the greatest way to help,” Garrison said.

The spokesperson for the Salvation Army echoed this sentiment.

“With such widespread devastation, the need for resources like food, water, and cleanup kits is strong.”

Autumn Spredemann
Autumn Spredemann
Author
Autumn is a South America-based reporter covering primarily Latin American issues for The Epoch Times.
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