Southwest Airlines is under fire after one of its gate agents mocked a 5-year-old girl’s unique name.
The girl’s name is pronounced like “ab-city,” and due to the girl’s epilepsy, she and her mother always pre-board the plane.
The Redfords were flying back to El Paso, Texas, when the agent laughed at the name, Traci Redford said. He also took a photo of the girl’s boarding pass and posted it on social media, she said.
“While I was sitting there, she took a picture of my boarding pass and chose to post it on social media, mocking my daughter,” Redford told the outlet. “It was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines. And after two weeks of doing a formal complaint, Southwest hadn’t done anything.”
Southwest Airlines issued a statement about the incident.
“We extend our sincere apology to the family. We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online,” according to the statement.
“The post is not indicative of the care, respect, and civility we expect from all of our Employees. We have followed up with the Employee involved, and while we do not disclose personnel actions publicly, we are using this as an opportunity to reinforce our policies and emphasize our expectations for all Employees.”
It’s not clear what will happen to the employee now.
Redford told KABC that she is using the experience as a lesson for the girl.
Not the Only Abcde
Vocativ found that the 5-year-old girl from El Paso isn’t the only person with the name Abcde.“We came across a news story yesterday about a 7-year-old girl named Abcde. You read that right: Abcde, as in the first five letters of the alphabet. We assumed there’d been a typo, but we were wrong. So very wrong, it turns out. This first name, pronounced ‘AB-si-dee,’ is a lot more common than you’d expect,” the report from 2014 said.
It found there are 328 girls in the United States with the name.
“Since 1990, we’ve had Abcdes born every year except 1991, 1993, 1994, 1995 and 1996. The name was given to an all-time high of 32 babies in 2009, though the number has slightly declined each year since then. The median age of people name Abcde is 7.5, and all but 11 of them are minors,” said Vocativ.
The report added that Abcde appears to be more popular in the state of Hawaii.
Mom Cancels Baby Shower Over Unique Name
A mother has canceled her baby shower after her family and friends apparently criticized her name choice: Squire Sebastian Senator.“Y’all have been talking [expletive] about my unborn baby. AN UNBORN CHILD. How can you judge an unborn child??” it added. The mother to be also said she was not “crazy” or “mentally unstable” when she chose the name, saying it “is only his first name.”
“He will not be allowed to have a nickname, he is to be called by his full and complete first name,” she wrote.
Her family is descended from a long line of “squires and senators,” she claimed.
“If you look back in our family tree, the survival of this clan is literally rooted in squiredom. We are all related to senators too,” she said in the post. “This name conveys power. It conveys wealth. It conveys success.”
“My baby’s name WILL be a revolution,” the woman continued.
She signed off on the Facebook post with several curse words, while stating: “You won’t get to be a part of my baby’s life and it’s all because you had to judge him.”