Guests on Frontier City’s Silver Bullet roller coaster faced a painful delay at the top of the ride after a technical glitch brought their carts to a halt.
The incident took place on Sunday, May 13.
This video captured by witness Brittany Marie Harrell shows the moment the Silver Bullet ride stalls at the Oklahoma City theme park.
Harrell, in the clip, says, “I think they might be stuck ... they’re looking around.”
“They’re freaking out now,” she said.
The video then shows rescuers walking up the roller coaster to get the riders.
“Poor people,” Harrell can be heard saying.
The Silver Bullet ride had has problems in the past.
At the time, officials said that a “momentary power drop” caused a sensor fault, stopping the ride.
In May 2017, riders were evacuated when the ride got stuck at the top of the track.
In June 2017, the ride didn’t work properly for unspecified reasons. Firefighters didn’t have to respond to the scene to rescue passengers in that case.
“A sensor found air pressure for the brake system to be below the minimum threshold and caused the ride to fault out and refuse to run as a safety precaution. Upon inspection, maintenance reset the warning system and allowed air pressure to build up, then sent the train home as normal,” the Oklahoma Department of Labor said, KFOR reported.
The ride was later allowed to reopen to the public after no mechanical issues were found.