Harley-Davidson’s ‘Woke’ Culture Sees Some Motorcycle Owners Switching to Other Brands

Others feel the backlash is much ado about nothing as the company seeks to adapt to a changing market.
Harley-Davidson’s ‘Woke’ Culture Sees Some Motorcycle Owners Switching to Other Brands
Quinn Keefe, marketing manager at Indian Motorcycle Peoria, sits on a Scout, one of the dealership's most popular models, in Peoria, Ariz., on Aug. 21, 2024. Allan Stein/The Epoch Times
Allan Stein
Updated:
0:00

CAVE CREEK Ariz.—William, 69, of Cave Creek, Arizona, is the proud owner of three Harley-Davidson motorcycles: a 1997, a 2001, and a 2005 “soft tail” that he inherited.

He’s had other motorcycles, too—Yamaha, Suzuki, BMW, Ducati—which he considers all good bikes. But Harley-Davidson was “just the thing” growing up, he said.

“Harley has always treated me well,” William, who has long reddish-white hair and a beard, said while having a beer at a local bar. “Harleys are hard to beat in a lot of ways. They’ve come a long way.

“Everybody wants a Harley. Why? It’s the nostalgia.”

William views the current backlash against Harley-Davidson for going “woke” with suspicion. When it comes to politics, “everything’s got its place,” he told The Epoch Times. “But I don’t see it hurting their sales right now.”

He said people need to be careful not to listen to all the hype. “They’re just trying to keep us pitted against each other. It’s not going to work,” he said.

Few motorcycle enthusiasts thought that Harley-Davidson would become the next battleground in America’s culture war after Bud Light’s controversial adoption of a transgender brand ambassador last year.

Since 1903, Harley-Davidson has been synonymous with freedom and independence. Its slogan is “When life gets stressful, just ride.”

In July, conservative commentator and filmmaker Robby Starbuck released a video on X in which he criticized what he called Harley-Davidson’s “woke” culture.

Many bikers denounced the company’s internal policies at this year’s annual motorcycle rally in Sturgis, South Dakota, in early August.

Starbuck gave examples of more than 1,800 employees who completed a virtual training program and others who participated in a special event called “National Coming Out Day” to celebrate their social identities.

The city of Sturgis declined to comment on the Harley-Davidson controversy.

Given the direction in which the company appears to be going, one biker at The Beaver Bar in Phoenix said he wouldn’t buy another Harley-Davidson motorcycle.

“That DEI [diversity, equity, and inclusion] and woke political [expletive] will be the death of this country,” he said.

William, 69, a Harley-Davidson owner from Cave Creek, Ariz., enjoys company at a local bar on Aug. 21, 2024. (Allan Stein/The Epoch Times)
William, 69, a Harley-Davidson owner from Cave Creek, Ariz., enjoys company at a local bar on Aug. 21, 2024. Allan Stein/The Epoch Times

Debbie, his partner, told The Epoch Times that she thinks the modern-day Harley-Davidson motorcycles are not as good as the older models.

She said the newer models contain too much plastic and that too much of the manufacturing happens overseas.

“The saddlebags look plastic. It’s not like in the old days,” she said.

Debbie also doesn’t like the minimalist “ghost design” of Harley-Davidson’s new corporate logo. The outline is the same, but the phrase “Harley-Davidson Motorcycles” is absent.

Her partner has owned eight Harleys, including a 1991 Electra Glide.

“It’s got 160,000 miles on it,” he said. “That’s when Harley-Davidson really started building them again.

“The new ones. You’re lucky if you get 30,000 or 40,000 miles out of them.”

“Start buying Indians,” Debbie said. “My roommate said that.”

At Indian Motorcycle Peoria in Peoria, Arizona, Marketing Manager Quinn Keefe said the Harley-Davidson controversy is a chance for other brands to sell more bikes.

“I see it as an opportunity. But we’re also smart enough not to pounce on it, because it could go the other way just as quickly,” Keefe told The Epoch Times.

“What people are forgetting is even though Indian is being mentioned by name, Honda is also a name to be reckoned with. Honda also makes a great motorcycle,” he said.
The Indian Motorcycle Co., founded in 1901, is the oldest motorcycle manufacturer in the United States and is owned by automaker Polaris Inc.

Still King of the Road

In 2024, Harley-Davidson remains the top-selling motorcycle brand in the United States despite the recent controversy.

Harley-Davidson captured 27.1 percent of the U.S. motorcycle market in 2023, followed by Japanese manufacturers Honda at 19.9 percent, Yamaha at 12.5 percent, Kawasaki at 11.7 percent, and Suzuki at 5.2 percent. BMW claimed a 3.1 percent market share that year.

Production issues and problems with the supply chain caused Indian Motorcycle sales to drop in 2022 and 2023 after a decade of success. Motorcyclesdata.com states that there are around 50,000 Indian motorcycles sold annually.

“Next year’s perspectives are not so positive as the manufacturer seems to be too stable and too conservative in the product offer, while the competitors are almost dynamic and aggressive,” the site states.

However, in the fourth quarter of 2023, Harley-Davidson reported a 9 percent drop in its North American retail performance.

The company also experienced a modest decrease in revenue, from $918,683 in 2022 to $791,648 last year. In 2023, retail sales by unit fell to 98,468 from 126,276 the previous year.

Harley-Davidson attributed the slump in sales to high interest rates and the discontinuation of the legacy Sportster in the fourth quarter of 2022.

Even so, Keefe said, the majority of Harley-Davidson owners “are not going to run out and sell” their cherished bikes over politics. Instead, “they’re hoping Harley will correct” its course of action. “It’s nothing against the brand,” he said.

On Aug. 19, Harley-Davidson did precisely that.

Following an internal review, the company reversed its earlier stance on DEI goals and initiatives after facing a consumer backlash fueled by “negativity on social media.”

The company announced it would end its association with the nation’s largest LGBT advocacy group and remove all socially motivated content from its training programs.

“This is going to be a blip in the radar,” Keefe said of the controversy. “I do think they’re going to auto-correct. Harley as a company is going to have to do something because it upset its base.”

The Epoch Times contacted Harley-Davidson for comment but received no response. The Indian Motorcycle headquarters also didn’t respond to a request for comment.

An Epoch Times reporter visited three Harley-Davidson dealerships in the Phoenix area, but they were not available for comment.

Global Reach

According to Statista.com, Harley-Davidson is expected to earn $3.68 billion in global revenues in 2024 and reach 173,000 unit sales by 2029.

The market analyst states that “despite facing declining sales in the United States, Harley-Davidson’s global market share continues to grow, particularly in emerging markets like India and China.”

The site further notes that as the No. 1 motorcycle maker in the United States, the name Harley-Davidson “alone conjures up the stinging scent of burnt gasoline and the roaring sound of bulky chrome and steel bikes glinting in the sun.”

“The company has established itself as one of the key brands on the global as well as the domestic U.S. motorcycle market. On home ground, the Minnesota company reached a staggering 30.6 percent market share in 2020,” it states. 
In the meantime, Indian Motorcycle sales increased by 22.4 percent to more than 1.65 million units in June due to the popular Scout model.

Keefe said another selling point is that the majority of Indian Motorcycle parts are manufactured in America. The company does all of its assembly in the United States, he said.

While most Harley-Davidson owners remain loyal to the brand, Keefe said a few of his customers weren’t happy about the company mixing business and politics.

“I had a customer—a big Harley owner,” Keefe said. “He came in, and he was pounding his fist, and we sat there and listened. He was upset about the manufacturing. He was upset about the integration of a lifestyle he didn’t conform to.”

In a still from a video, thousands of motorcycle enthusiasts attend the 84th annual Sturgis Motorcycle Rally in Sturgis, S.D., on Aug. 4, 2024. (City of Sturgis/Screenshot via NTD)
In a still from a video, thousands of motorcycle enthusiasts attend the 84th annual Sturgis Motorcycle Rally in Sturgis, S.D., on Aug. 4, 2024. City of Sturgis/Screenshot via NTD
A customer ponders making a potential purchase at Black Hills Harley-Davidson in Rapid City, S.D., on June 17, 2023. (Allan Stein/The Epoch Times)
A customer ponders making a potential purchase at Black Hills Harley-Davidson in Rapid City, S.D., on June 17, 2023. Allan Stein/The Epoch Times

Another Indian company employee told The Epoch Times that he’s worked with customers who said they are “not happy with the direction Harley is going.”

“I had a couple more this past week as well and this past Saturday. The bottom line is to look at Budweiser,” and the controversy surrounding Anheuser Busch’s decision to use transgender brand ambassador Dylan Mulvaney to sell Bud Light. “They’re still struggling” with lost sales, the employee said.

“It’s like a fire you can’t put out,” he said. “The more you try, the bigger it gets. You have to remember this isn’t something that happened in the past two weeks. It’s been out there for quite some time.”

Keefe said the Indian motorcycle shop offers a variety of high-performance bikes, including pre-owned Harley-Davidsons. He added that the average Harley buyer is conservative and patriotic.

Over the years, his customers have included members of renegade motorcycle clubs such as the Hell’s Angels. The late Sonny Barger started the outlaw club and rode a Victory motorcycle.

Keefe recalled how Barger would schedule an appointment to have his bike fixed. He‘d always be on time, and he’d be on his way.

“We considered him a customer,” Keefe said.

Dawne, who works at a biker bar outside of Phoenix, agreed that America is experiencing a culture war. But it’s not because of motorcycles.

The view from the saddle of an Indian motorcycle at Indian Motorcycle Peoria in Arizona on Aug. 21, 2024. (Allan Stein/The Epoch Times)
The view from the saddle of an Indian motorcycle at Indian Motorcycle Peoria in Arizona on Aug. 21, 2024. Allan Stein/The Epoch Times
Quinn Keefe, marketing manager at Indian Motorcycle Peoria in Peoria, Ariz., displays the signed cap he received as a gift from Sonny Barger, founder of the Hell's Angels Motorcycle Club, on Aug. 21, 2024. (Allan Stein/The Epoch Times)
Quinn Keefe, marketing manager at Indian Motorcycle Peoria in Peoria, Ariz., displays the signed cap he received as a gift from Sonny Barger, founder of the Hell's Angels Motorcycle Club, on Aug. 21, 2024. Allan Stein/The Epoch Times

She said that some Harley-Davidson owners have told her they feel the company no longer reflects the values of America.

“They feel betrayed by Harley-Davidson. They’re disappointed by it,” said Dawne, who prefers to steer clear of the conflict.

“We always say, ‘Don’t talk about religion or politics.’ There’s a reason for that.”

Allan Stein
Allan Stein
Author
Allan Stein is a national reporter for The Epoch Times based in Arizona.