The Senate hearing arose from intense concerns that Twitter executives have failed in their responsibility to protect user data. In his whistleblower report, Zatko detailed a systemic lack of institutional concern for users’ data privacy or platform security throughout his tenure as the social media company’s security chief.
Persisting throughout the Senate hearing was a bipartisan strand of disappointment, as if Twitter were a long-treasured American manufacturer just recently succumbed to poor leadership.
But Americans should examine whether there ever was a perch from which Twitter fell to cause this disappointment in the company’s utter lack of concern for any outcome besides profit.
Senators may rightly express shock at the absence of internal security policies at Twitter, but much of that shock should be directed at the lawmakers who allowed an oligarchy to grow in Silicon Valley.
If the testimony of Zatko, better known as Mudge, is not enough to compel lawmakers in Congress to turn over the tables inside the temple of Silicon Valley, then America needs new lawmakers.
The World Economic Forum’s maxim “You’ll own nothing and be happy” is already true on Twitter. Mudge’s responses to Sen. Josh Hawley (R-Mo.) revealed that over 4,000 Twitter employees enjoy unrestricted access to the application.
This means that 4,000 unvetted employees could observe private messages, “hijack” accounts, and observe every scroll or click on Twitter’s platform.
Your Twitter account is not your own, and every action you take on it is subject to the whims of a Silicon Valley engineer. Or a Twitter account, because of unchecked platform controls, could belong to an agent of the Chinese Communist Party with this access.
Mudge made clear to senators that Twitter wasn’t compelled to scrutinize the threat of foreign interference, because its profit interest was found in lax regulatory control. Congress should change this dynamic for Twitter and the rest of Silicon Valley.
Herein lies the fundamental flaw of the expectation that the “free market” is the best way to confront the oligarchy of Big Tech. Security measures for corporate data are difficult to implement and require a heavy financial and personnel investment.
In response to a line of questioning by Sen. Dick Durbin (D-Ill.), Mudge expressed “hope” that Twitter’s executives would adhere to more responsible security practices.
But hope, unfortunately, isn’t enough to counter the demands for unrestricted access to data in the name of efficient, profitable commercial surveillance.
Twitter and its California tech partners see Americans as users in the same way that the drug cartels see American teenagers as users. Twitter can take advantage of and manipulate us for profit and ideology.
While Musk owning Twitter might make for a platform more friendly to free speech, he would face significant institutional opposition to meaningful reform, while still allowing the people’s representatives to avoid real accountability.
The rot Musk would have to expose is so deep that Twitter doesn’t even have a testing environment for the platform. This means that every software update is tested on real Twitter users, as opposed to a practice environment where engineers could verify functionality before widespread deployment.
Quite literally, Americans are a science experiment for the bizarre worldviews of engineers who have no legal duty to the common good.
Many might miss the significance of this, but any person with experience developing software knows that the absence of a testing environment for new features is an irresponsible, childish exposure of Twitter’s business and operations.
Congress should pursue all-encompassing tech legislation that includes anti-trust measures, speech protections, data privacy, and child protection. Later, we will get to the details of what this bill should include.
Regardless, corporate officeholders should be personally liable for breaking the laws that elected representatives write. As Peiter “Mudge” Zatko outlined to the Senate committee, corporate fines are meaningless.
It is past time we hold decision-makers in these Silicon Valley conglomerates personally accountable for dereliction of duty as leaders of common carriers that are so central to the American way of life.
