Jay Glassman says event organizers received complaints about inadequate road closures and water stations and about “pandemonium” at the finish line that made it difficult for some participants to collect their medals or food and beverages.
Glassman says barriers were knocked down and pushed aside and some people walked out with cases of water and food, which reduced what was available for other participants.
He says race organizers are still investigating what happened during the May 7 event by collecting more information and reviewing finish-area videos.
Glassman says the event team deeply apologizes to those who experienced challenges and says they will create a plan to avoid such issues in the future, including installing more barriers and additional security.