Automated resume-scanning software that is inflexibly configured and overlooks potentially suitable workers is a major factor contributing to a “broken” hiring system in the United States, according to a new report from Harvard Business School (HBS).
The HBS report (pdf), released Sept. 4, provides insight into America’s labor market dynamics, including the widely reported mismatch between the more than 10 million job openings—a record high—and the more than 8.4 million unemployed actively looking for work.
