What happens when a business becomes an ideological movement?
Blockchain entrepreneurs and early adopters of cryptocurrencies are after financial success, but many also believe they are changing the world. This belief can be very potent in creating a vision and sense of common purpose, but it can also lead to unrealistic expectations, disregard for contrarian points of view, and difficulty selling such a revolutionary technology to those not already on board.
Movement Mentality
The movement mentality fosters hard work, creativity, audacity, and a willingness to support and learn from the fellow entrepreneurs in one’s network. These are all positive factors in the meteoric rise of blockchain technology from obscurity to a force to be reckoned with. But as widespread adoption of the technology becomes the key next step, this mentality can also create challenges.What starts as an ambitious mentality among a group of scrappy entrepreneurs can harden into black-and-white thinking. The vision of success becomes one of bitcoin dominating all other currencies, or blockchain technology fully disrupting the current financial order. By focusing almost exclusively on disruption, blockchain proponents sometimes ignore the important role of adoption by existing players in finance and other industries.
Blockchain Needs Consumers
All-or-nothing thinking among a group of entrepreneurs can become a self-fulfilling prophecy.To be revolutionary, blockchain technology must be adopted by consumers and existing firms. Those selling the technology must understand how to deliver value to these nascent adopters and address their concerns. Consumers don’t need to understand every technical detail of how a blockchain works, but they do need to feel comfortable with picking up something so new.
I don’t intend to characterize all entrepreneurs in the blockchain space as dismissive of the needs and concerns of ordinary consumers, but I did get the sense at the conference that many approach these needs and concerns more as roadblocks in the way of achieving the movement’s full vision.
They are mistaken. Blockchain technology will achieve its maximum impact by understanding and meeting those needs, not just by winning converts. The result may not be the full-scale disruption envisioned by blockchain proponents, but those only willing to think about the space in all-or-nothing terms risk getting the short side of that bet.