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Canada Revenue Agency
Average CRA Caller Was On Hold More Than 20 Minutes in 2023 Despite More Staff, $480M Budget
Federal records show more than 7,000 full-time employees had been assigned to deal with calls to the agency.
Majority of Canadians Distrust Federal Proposal for Electronic Database of Payroll Info: Report
The largest concern shared by participants across all consultation sessions revolved around security and the privacy of personal information, the report said.
CRA Fired Employees for Sharing Private Taxpayer Info in Unauthorized Facebook Chat: Federal Records
