A number of federal employees who were mistakenly overpaid due to a glitch in a failed payroll software system owe the treasury a total of $559 million, say updated figures from the Department of Public Works, according to a report.
“The government has an obligation to recover outstanding overpayments,” it said, adding that both current and former employees are now in debt to the treasury.
The briefing note gave no repayment deadlines nor estimated how much of the overpaid salaries the federal government would be able to recover because of employee deaths and resignations since the mistake, among other factors.
The Public Works Department briefing note said that the number of employees overpaid by the system was capped at 372,000, who owed a total of $3.02 billion as a result.
Overpayments
Auditor General Karen Hogan said in an October 2022 report that over a quarter of federal employees continue to experience problems because of the Phoenix system.Hogan said that 28 percent of civil servants sampled by her office reported ongoing errors with their payment.
The auditor general also said that about $500 million in overpayments were made by the system to over 100,000 federal employees.
“This indicates that more efforts are needed, particularly to process requests that have remained outstanding for several years.”
“After four years of stress, uncertainty, and financial hardships because their employer couldn’t pay them correctly or on time, our members will finally be compensated for the Phoenix pay disaster,” PSAC national president Chris Aylward said in a statement at the time.