Amazon has apologised after Actress Mandy Moore criticized the company for apparently delivering a package to her in-laws home, which was destroyed as a result of the Los Angeles wildfires.
“Do better, Amazon. Can we not have better discretion than to leave a package at a residence that no longer exists? This is my mother and father in law’s home. Smh,” she wrote.
In a statement to The Epoch Times, Amazon noted they reached out to Moore to apologize for the mishap and to request additional information to better assist in the investigation.
Family Forced to Evacuate
The “This is Us” star and her family were forced to evacuate their Altadena home due to the Eaton Fire that broke out last month.
“We never got an evacuation notice. Sometimes in the quieter moments of processing the last month, I play the game of what would have happened if I didn’t have my phone next to me,” she wrote.
Moore recalled getting a call from her brother-in-law, whose family also lost their home in the fire, advising that she, her husband, Taylor Goldsmith, and their three kids evacuate.
“I’ll never forget Taylor trying to figure out how to manually open our two little garage doors (they’d just finished construction around Thanksgiving and we’d just started using them—) in the harrowing 60 mph winds, as the sky glowed a dark red and ash started to fall all around us,” she wrote.
“We raced across town amidst fallen trees on the freeway to the safety of our dear friend’s place, got the kids down ... impulsively refreshing the watch duty app over and over. As we did all night. Over and over.”
While the overall structure of their home remained, her husband’s music studio, garage, and back home were destroyed as a result of the blaze.
“Clothes, furniture, pretty much everything will have to be disposed of…maybe even the walls too,” she said.
“We won’t be there for a very long time as it and the neighborhood itself get sorted out and cleaned and the rebuilding starts. I say all of this because i’m struggling. Yes we are exceedingly lucky to technically still have the structure of a home. But also… do we still have a home? I think my definition is in flux. The physical space? No.”
However, Moore notes the safety of her family, loved ones, friends, and pets is what’s most important and extends her heartfelt condolences to those who lost everything in the fires.
“Real human beings across this town, regardless of their jobs or socioeconomic status, lost the life they’d come to know and count on in an instant,” she wrote.
“My whole heart is with them. Every one of them. This place, our home and the town itself, was our dream and I hope in time it will feel like that again… just a slightly different one.”
