“Wrongful sales practice behavior,” Stumpf said recently, “goes against everything regarding our core principals, our ethics and our culture.”
But one employee said that claim is bogus.
“That’s the whole foundation of Wells Fargo is cross-sell, cross-sell, cross sell,” the woman, who remained anonymous, told NPR.
“Everybody needs a ridiculous amount of products,” she told the public broadcaster, adding that some workers in the corporate headquarters engaged in deceptive practices. “That completely contradicts what he’s saying.”
This week, the state of Illinois announced it will suspend its annual $30 billion in investment activity with Wells Fargo for at least a year, USA Today reported.
Last week, California Treasurer John Chiang announced the state would suspend key banking relationships for 12 months amid allegations the firm is “fleecing its customers.”