New Delhi Police Declare Whatsapp Helpline a Success

With an increasing number of Indians using smartphones, the Delhi police are capitalizing on the ubiquity of messaging apps to communicate with the public. On Oct. 16, they launched a Whatsapp helpline for citizens to report traffic violations of the law, and according to them, it has proved a success.
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New Delhi Police Declare Whatsapp Helpline a Success
Delhi traffic police launched a Whatsapp helpline on Oct. 16, 2014, for citizens to report traffic rule violations, and one month later said the response has been good. Roberto Schmidt/AFP/Getty Images
Venus Upadhayaya
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Venus Upadhayaya
Venus Upadhayaya
Reporter
Venus Upadhayaya reports on India, China, and the Global South. Her traditional area of expertise is in Indian and South Asian geopolitics. Community media, sustainable development, and leadership remain her other areas of interest.
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