“I do not want to singled out as a customer; all their customers deserve the speeds they advertise, not just the ones who are able to call them out on their BS,” he said.
Since he set up his script on Oct. 30, the bot has tweeted at Comcast 16 times due to Internet connection speeds.
He said the drops have taken place mostly when no one is home or late at night when everyone was asleep.
“We do not torrent in our house; we use the network to mainly stream TV services and play PC and Xbox live games. I set the speedtest and graph portion of this up (without the tweeting part) earlier last year when the service was so constatly bad that Netflix wouldn’t go above 480p and I would have >500ms latencies in CSGO. Service was constantly below 10mbps down. I only added the Twitter portion of it recently and yes, admittedly the service has been better,” he said.
The last tweet he sent was on Feb. 1.