IBM Starts City Contract Despite Troubled Past

IBM Corp. started work Monday on a $2 million contract to upgrade customer database technology for New York City Housing Authority (NYCHA). The company is also working on the first phase, worth $7.7 million, of a project to consolidate the IT systems for 40 city agencies into one building—a mega-system called CitiServ, as announced in January.

IBM NEW YORK: A person walks past an IBM sign in New York outside a technology show in 2004. SPENCER PLATT/GETTY IMAGES