Banks and Satellite Radio Draw Ire of NY Consumers

The Better Business Bureau Serving Metropolitan New York (BBB) received 63,000 complaints in 2011, with the No. 1 category being financial services.
Banks and Satellite Radio Draw Ire of NY Consumers
An electronics store employee helps a customer shop for a satellite radio. Justin Sullivan/Getty Images
Tara MacIsaac
Updated:
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NEW YORK—The Better Business Bureau Serving Metropolitan New York (BBB) received 63,000 complaints in 2011, with the No. 1 category being financial services. Complaints in this category numbered 7,267, and covered a variety of banking issues, collection agencies, credit cards, insurance, and loans.

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