NEW YORK—The Better Business Bureau Serving Metropolitan New York (BBB) received 63,000 complaints in 2011, with the No. 1 category being financial services. Complaints in this category numbered 7,267, and covered a variety of banking issues, collection agencies, credit cards, insurance, and loans.
Banks and Satellite Radio Draw Ire of NY Consumers
The Better Business Bureau Serving Metropolitan New York (BBB) received 63,000 complaints in 2011, with the No. 1 category being financial services.
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An electronics store employee helps a customer shop for a satellite radio. Justin Sullivan/Getty Images
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