Another Nova Scotia woman has died after waiting for hours at an emergency room before she gave up and left. Now her family is gathering stories of similar cases to push for a change in the province’s health care system.
Charlene visited the Cape Breton Regional Hospital in the early afternoon of Dec. 30, 2022, seeking treatment for “jaw pain and flu-like symptoms.”
“It is our understanding she was triaged,” said Snow, a resident of Port Caledonia, a small community in the Cape Breton Regional Municipality. She said Charlene had been updating family and friends throughout the day about how busy it was in the ER.
After waiting for seven hours, Charlene at the time found it unbearable to remain in the ER. Inquiring about when she could see a doctor, Charlene was told that she would likely have to wait until the next morning, the website said.
The 67-year-old woman, however, died within the hour after her husband picked her up at the hospital and drove home, Snow said.
“The idea that perhaps her life could have been saved adds an excruciating layer to the grief of a sudden death,” Snow wrote, noting that she has requested a report on the decisions that led to the lack of assessment for Charlene on the evening of Dec. 30.
Snow said she understands the challenges for health care workers, and that mistakes “are inevitable.” But she said the health care system is “broken” and needs to be examined.
“I can’t imagine working in a system so broken with sweeping bureaucratic and policy changes at every turn, understaffed shifts and the tremendous responsibility of assessing the lives in the waiting room,” she wrote.
“We were robbed—and it’s time that we are offered significantly better options for emergency care.”
Rising ER Deaths
Charlene is the second woman in Nova Scotia recently reported to have waited for an extended period of time at an emergency room and died from lack of treatment.
In her statement, the minister acknowledged that Nova Scotia’s health care system has been under strain.
The number of deaths in Nova Scotia’s emergency rooms has climbed by 10 percent in 2022 from the previous year, which a health expert said was “not unexpected.”
Health data obtained by the Nova Scotia NDP through a freedom of information request shows 558 people died in emergency departments across the province last year, up from 505 in 2021. That figure, covering Nova Scotia’s four health zones from 2017 through 2022, shows that last year’s death toll was also the highest during those six years.